Do you guarantee your work?
We offer a one week double guarantee.
If you notice any recurring spots or stains or any other concerning issues, we will return and correct any areas of concern at no charge. And if we can't meet your expectations for the areas in question, we will refund that portion of your invoice.. The exception to our guarantee is pet odor. There’s a 50/50 chance any odor may have soaked into the padding, if that’s the case you may want to consider replacement.
Are the carpet cleaning chemicals Kuhl Services uses safe?
The cleaning solutions we use are safe and biodegradable.
What method do you use for carpet cleaning?
The method we use for carpet cleaning is rotary hot water extraction with our state of the art equipment. Kuhl Services exclusive hot water extraction method removes the toughest, deepest dirt safely and gently.
How long will a carpet cleaning job take?
For residential carpet, it will take between 20-30 minutes per room depending on room size, furniture moving, condition of carpet, and any spot removal treatments that may be necessary.
How long before I can walk on my carpet?
You can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.
What is the approximate drying time for carpet cleaning?
Because of our deep extraction, together with our powerful vacuum technology, we pick up 98% of the moisture we put down. Only your carpet fibers are barely damp. Depending on the grade of carpeting and the air circulation in your home our drying time is approx. 2-8 hours.
Do you guarantee removal of all spots or stains in the carpet?
We cannot guarantee that we will remove all carpet spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet also plays a factor in this.
Do you move furniture?
Yes
Heavy furniture such as couches and beds can usually stay in place during carpet cleaning.
However, lighter pieces such as chairs and end tables should be moved out of the way.
In addition, any breakable items such as lamps and vases should be removed from the area before cleaners arrive. We prefer not to handle your valuable possessions. These items could easily get knocked over during the cleaning process and break.
Overall, it’s a good idea to move any furniture that you can prior to having your carpets cleaned. If you move most of the furniture prior to our arrival, you'll receive a $.05/Sq Ft discount from our normal cleaning price.
We will move most basic furniture with no extra charge with our carpet cleaning services.
If there is an extreme amount of furniture, you are subject to an extra charge.
Should I remove anything?
Yes.
You should remove from the areas being cleaned all nicknacks and breakable items.
Do I need to vacuum before having my carpet cleaned?
No.
We always vacuum your carpets with a commercial vacuum to remove as much dry soil as possible prior to cleaning your carpet.
Do you provide carpet deodorization?
Yes.
Deodorization is included for free.
Do you provide carpet protection?
Yes.
Carpet protection is available for an additional $0.15/Sq Ft.
Our unique carpet protector reduces re-soiling - keeping your carpet cleaner longer.
How much do you charge to clean my carpet?
One price covers it all!
Only $0.45/Sq Ft
(All areas are laser measured for accuracy)
Upfront, easy to understand transparent pricing.
No up charges on anything
No hidden charges
Spots and stains are removed free of charge
Look at all you get for only $0.45/Sq Ft
Deepest clean possible
(Germs and other bad guys be gone)
We use unique hot water rotary extraction equipment that rotates up to 250 revolutions per minute to ensure consistent results for the deepest, most hygienic clean possible.
Fast drying
(You'll be enjoying your nice clean carpet in no time)
Extremely powerful extraction equipment is used to remove as much moisture as possible for the fastest drying times so you can enjoy your carpet sooner.
Custom cleaning solutions made just for you
(You may not be our only client; but, you'll be treated as if you are)
Custom blended cleaning solution specific to your particular carpet fiber type and soiling conditions.
Pre vacuum
(Did you know that up to 80% of the soil in your carpet is dry soil?)
We pre vacuum your carpet with a commercial grade vacuum to remove the most dry soil possible prior to rotary hot water extraction.
Post carpet cleaning inspection
(Perfection is our goal)
We perform a post carpet cleaning inspection to make sure we didn't overlook anything to ensure the best job possible.
Groom carpet after cleaning
(Nice finishing touch)
Grooming the carpet after cleaning helps the carpet fibers dry faster and it looks pretty cool too!
Best of all:
No charge for the following items!
(Everyone loves free stuff!)
Free furniture moving
Free spot removal
Free stain removal
Free carpet deodorization
Booties provided to protect your carpet after cleaning
And
Our double guarantee
(Up to one week after your carpet is cleaned)
If you notice any recurring spots or stains or any other concerning issues, we will return and correct any areas of concern at no charge. And if we can't meet your expectations for the areas in question, we will refund that portion of your invoice.
Want to save even more off your carpet cleaning?
(Do it yourself money savor)
Save $0.05/Sq Ft by moving furniture before your appointment
or
Save $0.05/Sq Ft with our empty room discount
Landlords and property managers with multiple units can save even more with volume discounts.
or
For more information and to set up an in person meeting.
Carpet protection is also available
(Prolong the condition of your newly cleaned carpeting)
* Carpet protection is available for an additional charge if desired for only an additional $0.15/Sq Ft.
Severe odor problems
(Life can be messy sometimes)
* Some odor problems including pet urine may require extreme remediation procedures, which are beyond the scope of normal carpet cleaning, and would not be included in our pricing. With such extreme conditions, remediation procedures could include carpet pad replacement, likely sub-floor sealing, or possibly carpet replacement.
Our carpet cleaning includes our detailed, multi-step cleaning process:
(When only the best will do)
Our multi-step process
Vacuum carpet to remove dry soil
UV black light carpet inspection to identify any areas that require special attention
Pre-spray with our human/pet/environmentally safe custom blended cleaning solution
Apply any stain treatments as needed
Scrub, clean, and hot water rotary extract carpet using anti-re-soiling encapsulation technology to remove synthetic, petroleum, organic, and protein based stains
Inspect carpet to make sure we did the best job possible for you and remove any additional stains not previously removed in step 5
Groom carpet (depending on carpet type)
Is there an extra charge for any of your carpet cleaning services?
If we are asked to move an unusually large amount of furniture, there may be an additional charge for that, to be authorized by you before commencing work. Our goal is to charge you nothing to move your furniture as long as we're not asked to become a moving company rather than a carpet cleaning company.
If there are an extreme amount or extremely time consuming stains to be removed, there would be an additional charge for that to be authorized by you before commencing work.
Do you have a minimum charge?
Yes
Our minimum charge is $125.
What types of payment to you take?
We use Square as our payment processor so we can process all major credit cards as well as contactless payments.
What are your hours?
Office hours: Mon - Sat (8am-4:30pm).
Office hours are when we answer the phone; however, we do perform cleaning after these hours if desired to meet your schedule.